Information We Collect
When you register, we collect:
- Your email address.
- Your chosen username, which is also used as your display name.
- Your password, which is stored only in hashed (encrypted) form and is never visible to us.
- The referral code you registered with, which links your account to the member who invited you.
When you log in (with your email or username and password), we record a session containing:
- Your device's IP address.
- Your browser or app user agent (device and operating system type).
- The device name reported by the app, if provided.
- The time the session was created and when it expires.
While you use your account, we may also store:
- Profile details you choose to provide, such as your name, preferred language, and profile photo.
- Your wallet withdrawal address and selected network.
- Deposit details you submit, including the amount, transaction ID, and payment screenshot.
- Withdrawal requests, order/task history, earnings, and wallet transactions.
- Messages you send to our support team.
How We Use Your Information
- To create and secure your account and keep you signed in.
- To credit your referrer and track the referral program.
- To assign orders, calculate commission, and maintain your wallet balance.
- To review and process your deposits and withdrawals.
- To send you account notifications and respond to support requests.
- To detect fraud, abuse, and unauthorized access to accounts.
We will only collect and use this information for the following purposes:
- To provide our services to you.
- To communicate with you about your account and our services.
- To improve our application and services.
- To comply with legal obligations.
We will not sell, rent, or lease your personal information to third parties.
Data Retention
We will retain your personal information only for as long as necessary to provide our services to you, comply with legal obligations, and resolve disputes.
Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee the security of your personal information transmitted to our application.
Children's Privacy
Our application is not intended for children under the age of 9. We do not knowingly collect personal information from children under the age of 9. If we learn that we have collected personal information from a child under the age of 18, we will promptly delete that information.
Changes to Our Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our application. You are advised to review this policy periodically for any changes.
Contact Us
If you have any questions about our privacy policy, please contact us at info@merchanthub.uk
By using our application, you agree to our privacy policy.